We reply within one business day

Contact Us

Most questions are answered on the pages below. If not, send us a message and a person in Melbourne will reply.

How can we help?

Where is my order? Live Australia Post tracking with your order number.

Find a certificate Search every batch we have released.

Delivery times & costs Cut-off, Standard vs Express, free-shipping tiers.

Damaged or wrong item How claims work and what we replace.

Storage & reconstitution Laboratory storage and handling answers.

Request a compound New peptide, strength or bulk quantity.

Order enquiries: include your order number and we can look it up immediately. Certificate requests: include the batch number printed on your vial.

We cannot provide dosing, administration or medical advice. All enquiries are handled in the context of laboratory research only.